1xBet Terms and Conditions for India

Agreement to Terms

By creating an account on the 1xBet platform, you enter into a legally binding agreement governed by these terms and conditions. Your registration constitutes acceptance of all provisions set forth in this document. You must read and understand these terms before using any services offered on our platform.

Eligibility Requirements

You must meet the following criteria to use our services:

• Be at least 18 years of age or the legal age of majority in your jurisdiction
• Possess full legal capacity to enter into binding contracts
• Not be restricted from online betting activities under applicable laws
• Provide accurate and truthful information during registration
• Maintain only one account per person

Platform Use Guidelines

You agree to use the platform in accordance with all applicable laws and regulations. Prohibited activities include:

• Creating multiple accounts or using accounts belonging to others
• Engaging in fraudulent activities or collusion
• Exploiting technical errors or vulnerabilities
• Using automated systems or bots for wagering
• Transmitting viruses or harmful code
• Interfering with other users’ experience

Intellectual Property Rights

All content on the platform, including text, graphics, logos, software, and data compilations, remains the property of 1xBet or its licensors. You may not:

• Reproduce, distribute, or modify any content without written permission
• Use our trademarks or branding for commercial purposes
• Extract data through automated means
• Reverse engineer any software or systems

Modifications to Terms

We reserve the right to amend these terms at any time. Material changes will be communicated through:

• Email notifications to registered users
• Platform notifications upon login
• Updates to this page with revision dates

Continued use after modifications constitutes acceptance of revised terms. If you disagree with changes, you must discontinue use and close your account.

Limitation of Liability

The platform is provided on an “as is” and “as available” basis. We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of odds or information
• Compatibility with all devices or systems
• Protection against unauthorized access to your account if you fail to secure your credentials

Our liability is limited to the maximum extent permitted by law. We are not responsible for indirect, incidental, or consequential damages arising from platform use.

Bet Placement Eligibility

To place wagers on the platform, you must:

• Hold a verified and active account
• Have sufficient funds in your account balance
• Be located in a jurisdiction where betting is permitted
• Comply with age verification requirements
• Not be subject to self-exclusion or restrictions

Bet Acceptance Procedures

All bets are subject to acceptance at our discretion. We reserve the right to:

• Refuse or limit any wager without providing reasons
• Void bets placed on incorrect odds or event information
• Cancel bets in cases of obvious errors or technical malfunctions
• Adjust stakes if maximum limits are exceeded

A bet is considered accepted when it appears in your betting history. Until that moment, no wager is binding.

Stake Limits and Restrictions

Minimum and maximum stake amounts vary by:

• Event type and market
• Sport or game category
• Account status and history
• Current betting patterns

Limits may be adjusted without prior notice. You will be notified of applicable limits when placing each wager.

Odds and Market Rules

Odds displayed at the time of bet placement determine potential winnings. Key principles include:

• Odds may change before bet acceptance
• Accepted bets remain valid at confirmed odds regardless of subsequent changes
• For live betting, odds fluctuate continuously based on event progression
• Markets may be suspended temporarily during significant event developments

Win Calculation Methods

Winnings are calculated based on:

• The odds at which your bet was accepted
• The stake amount wagered
• The outcome of the event according to official results
• Applicable rules for the specific market type

Settlement occurs after official confirmation of results. In cases of disputed outcomes, settlement may be delayed pending official resolution.

Bet Cancellation and Void Policies

Bets may be voided under the following circumstances:

• Events are cancelled or postponed beyond specified timeframes
• Technical errors result in incorrect odds or information
• Matches or events fail to meet minimum duration requirements
• Regulatory authorities invalidate results
• Suspicious betting patterns are detected

Voided bets result in stake refunds. Partially voided multi-bets are settled based on remaining valid selections.

Event Abandonment Rules

If an event is abandoned:

• Bets on completed portions may stand if outcomes are determined
• Markets where outcomes remain uncertain are typically voided
• Specific sport rules may apply different standards
• Official governing body decisions are final

Multi-Bet and Accumulator Provisions

For combination wagers:

• All selections must win for the bet to succeed
• One void selection typically reduces the accumulator by one leg
• Related contingencies within the same event may be restricted
• Maximum payout limits apply to total winnings

Result Settlement Authority

All bets are settled according to:

• Official results announced by governing bodies
• Video assistant referee decisions in applicable sports
• Statistical providers designated for specific markets
• Platform rules where official sources are unavailable

Disputes regarding results must be submitted within 14 days of settlement. Decisions made by our trading team are final.

Deposit Requirements and Procedures

To fund your account:

• Select an available payment method from your account dashboard
• Enter the desired deposit amount within specified limits
• Complete the transaction through the payment provider
• Await confirmation of successful processing

Funds typically appear in your account balance immediately upon approval. Processing times may vary depending on the selected method.

Available Payment Methods

We support multiple deposit and withdrawal options for India users, including:

• Bank transfers and IMPS
• Credit and debit cards
• E-wallets and payment services
• Cryptocurrency options
• Mobile payment solutions

Availability of specific methods depends on your location and account status. Minimum and maximum transaction limits apply to each method.

Transaction Limits and Fees

Financial restrictions include:

• Minimum deposit amounts starting from ₹100 (method-dependent)
• Maximum deposit limits determined by payment provider and account verification level
• Daily, weekly, and monthly cumulative limits
• Processing fees charged by third-party providers (if applicable)

We do not charge fees for deposits or withdrawals, but payment processors may apply their own charges.

Withdrawal Regulations

To request a withdrawal:

• Ensure your account is fully verified through KYC procedures
• Meet any applicable wagering requirements on deposited funds
• Select a withdrawal method (preferably matching your deposit method)
• Enter the withdrawal amount within available limits
• Submit the request for processing

Withdrawal requests are typically processed within:

• E-wallets: 15 minutes to 24 hours
• Bank transfers: 1 to 5 business days
• Card withdrawals: 1 to 7 business days
• Cryptocurrency: Up to 24 hours

Processing times may be extended during verification checks or high-volume periods.

Identity Verification Requirements

Before processing withdrawals, we may require:

• Government-issued photo identification (passport, driver’s license, Aadhaar card)
• Proof of address (utility bill, bank statement) dated within the last three months
• Payment method verification (card photos, e-wallet screenshots)
• Source of funds documentation for large transactions
• Additional documentation at our discretion

Failure to provide requested documents may result in withdrawal delays or account restrictions.

Anti-Money Laundering Compliance

All financial transactions are subject to AML regulations:

• Deposits must be wagered at least once before withdrawal (turnover requirement)
• Suspicious transaction patterns trigger enhanced monitoring
• Large or unusual transactions require additional verification
• Structuring deposits to avoid reporting thresholds is prohibited

Accounts involved in suspected money laundering activities will be suspended pending investigation.

Transaction Cancellation Policies

Deposit transactions cannot be cancelled once processed by the payment provider. Withdrawal requests may be cancelled:

• By you before processing begins
• By us if verification requirements are not met
• If fraudulent activity is suspected
• When technical errors occur

Cancelled withdrawals return funds to your account balance. Repeated withdrawal cancellations may result in restrictions.

Currency and Exchange Considerations

Accounts are maintained in the currency selected during registration. Key points:

• Currency cannot be changed after account creation
• Deposits in different currencies are converted at prevailing exchange rates
• Conversion fees may apply when using non-account currencies
• Exchange rate fluctuations affect the value of deposits and withdrawals

Dormant Account Policies

Accounts inactive for extended periods may be subject to:

• Administrative fees after 12 months of inactivity
• Reduced withdrawal options requiring re-verification
• Bonus forfeitures and promotional reset
• Account closure after 24 months with notification

To prevent dormancy fees, maintain regular account activity or contact support to arrange withdrawal of remaining funds.

Commitment to Safe Gambling

We recognize that betting should remain an enjoyable recreational activity. Our platform promotes responsible gaming through education, tools, and support services designed to help you maintain control over your betting behavior.

Self-Assessment and Awareness

Consider these warning signs that may indicate problem gambling:

• Betting more money or time than you can afford
• Chasing losses by increasing stake amounts
• Borrowing money to fund betting activities
• Neglecting personal, professional, or family responsibilities
• Experiencing anxiety, depression, or stress related to betting outcomes
• Lying to others about your betting habits

If you recognize any of these patterns, we encourage you to use available control tools or seek professional assistance.

Account Control Tools

You can manage your betting activity through:

Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Limits take effect immediately upon activation. Increases to existing limits are subject to a 24-hour waiting period.

Loss Limits: Establish maximum loss thresholds for specified periods. Once reached, you cannot place additional bets until the limit period resets.

Wager Limits: Restrict the maximum amount you can stake on individual bets or cumulatively over a defined timeframe.

Session Time Reminders: Receive notifications after a specified duration of continuous platform use to help you monitor your time spent betting.

Reality Check Alerts: Configure periodic pop-up reminders showing your current session duration and net wins or losses.

Self-Exclusion Options

If you need a break from betting, you can self-exclude for periods ranging from 24 hours to permanent closure:

Temporary Self-Exclusion: Choose periods of 24 hours, 7 days, 30 days, or 6 months. During this time:

• You cannot access your account
• Marketing communications are suspended
• Login attempts are blocked
• The period cannot be shortened once activated

Permanent Self-Exclusion: Request permanent account closure. This decision is irreversible, and you will not be permitted to create new accounts. Remaining funds will be returned to you after processing.

To activate self-exclusion, contact customer support or use the responsible gaming settings in your account dashboard.

Underage Gambling Prevention

We strictly prohibit persons under 18 years of age from:

• Creating accounts or accessing the platform
• Placing bets or participating in any gaming activities
• Claiming winnings

Verification procedures are implemented to prevent underage gambling. Parents and guardians should monitor internet usage and use parental control software to restrict access to betting sites.

Support Resources and Organizations

If you need help managing gambling-related issues, these organizations provide confidential support:

• National Helpline for Problem Gambling: Free counseling and referral services
• Gamblers Anonymous India: Peer support groups and recovery programs
• Professional Counseling Services: Licensed therapists specializing in gambling addiction

We also provide links to international resources such as GamCare, Gambling Therapy, and BeGambleAware for additional support and information.

Family and Financial Counseling

Problem gambling affects more than just the individual. Consider seeking:

• Family therapy to address relationship impacts
• Financial counseling to manage debt and budgeting
• Legal advice if gambling has created legal complications

Early intervention improves outcomes and reduces long-term consequences.

Our Ongoing Commitment

We continuously review and enhance our responsible gaming measures. This includes:

• Training customer support staff to recognize problem gambling signs
• Monitoring betting patterns for concerning behavior
• Providing educational resources about responsible gaming
• Partnering with responsible gambling organizations
• Regularly auditing our player protection policies

Your well-being is our priority. Do not hesitate to reach out if you need assistance managing your betting activities.

Regulatory Obligations

We operate in compliance with anti-money laundering regulations and counter-terrorism financing laws applicable in jurisdictions where we provide services. Our legal obligations include:

• Conducting customer due diligence and enhanced due diligence when required
• Monitoring transactions for suspicious activity
• Reporting suspicious transactions to relevant authorities
• Maintaining records of customer identification and transactions
• Implementing risk-based compliance measures

Know Your Customer Procedures

Identity verification is mandatory for all users. You must provide:

Primary Identification: Government-issued documents containing:

• Full legal name
• Date of birth
• Photograph
• Document number and expiration date

Acceptable documents include passports, national identity cards, driver’s licenses, and Aadhaar cards.

Address Verification: Documents confirming your residential address, such as:

• Utility bills (electricity, water, gas)
• Bank or credit card statements
• Government correspondence
• Rental agreements

Documents must be dated within the last three months and clearly show your name and address.

Payment Method Verification: Proof of ownership for depositing methods:

• Card photos showing first six and last four digits
• Bank account statements
• E-wallet screenshots or confirmations

Enhanced Due Diligence

Higher-risk accounts or large transactions trigger additional verification requirements:

• Source of funds documentation explaining the origin of deposited amounts
• Source of wealth information for high-value customers
• Business ownership documents if using corporate funds
• Enhanced background checks and monitoring

Failure to provide requested information results in account restrictions and withdrawal holds.

Transaction Monitoring Systems

We employ automated systems to detect unusual patterns, including:

• Deposits and withdrawals without corresponding betting activity
• Rapid movement of funds through multiple accounts
• Transaction amounts or frequencies inconsistent with customer profile
• Structured transactions designed to avoid reporting thresholds
• Use of multiple payment methods in unusual patterns

Suspicious activity may result in temporary account freezing pending investigation.

Prohibited Activities

The following actions constitute violations of our AML policies:

• Using the platform to transfer, exchange, or launder funds
• Creating accounts on behalf of others or allowing others to use your account
• Colluding with other users to manipulate outcomes or move funds
• Providing false or misleading information during verification
• Using payment methods not registered in your name
• Structuring deposits to avoid verification requirements

Consequences of Policy Violations

Violations may result in:

• Immediate account suspension or termination
• Forfeiture of account balance and pending winnings
• Refusal of all future service
• Reporting to law enforcement and regulatory authorities
• Legal action to recover damages

We cooperate fully with investigations by authorities and provide requested information as legally required.

Fund Security and Segregation

Customer funds are:

• Held in segregated accounts separate from operational funds
• Protected from use in business operations
• Monitored to ensure availability for customer withdrawals
• Subject to regular audits for compliance verification

This segregation ensures that your funds remain secure regardless of business circumstances.

Suspicious Activity Reporting

If we detect suspicious activity, we are legally obligated to:

• File reports with financial intelligence units
• Provide transaction details and supporting documentation
• Refrain from notifying you about the report (tipping off is prohibited by law)
• Cooperate with subsequent investigations

Reporting does not constitute an accusation but fulfills our regulatory obligations.

Ongoing Monitoring and Updates

AML compliance is continuous. We:

• Periodically review account activity and risk profiles
• Request updated verification documents when circumstances change
• Adjust monitoring parameters based on regulatory developments
• Conduct regular staff training on AML procedures

You must promptly notify us of changes to personal information, address, or payment methods to maintain compliance.

Data Collection and Usage

We collect personal information necessary to provide betting services and comply with legal obligations. Categories of data collected include:

Registration Information:

• Full name, date of birth, and contact details
• Email address and telephone number
• Username and encrypted password
• Residential address and country of residence

Financial Information:

• Payment method details (card numbers, e-wallet accounts)
• Transaction history (deposits, withdrawals, bets)
• Verification documents for payment methods

Activity Data:

• Betting history and wagering patterns
• Login times and session durations
• Device information and IP addresses
• Game preferences and platform interactions

Communication Records:

• Customer support conversations
• Email correspondence
• Marketing preferences and responses

Purposes of Data Processing

Your personal information is used to:

• Create and manage your account
• Process deposits, withdrawals, and bets
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Provide customer support services
• Send transactional notifications and account updates
• Improve platform functionality and user experience
• Conduct marketing activities (with your consent)
• Resolve disputes and enforce terms

Legal Basis for Processing

We process your data based on:

• Contractual Necessity: To fulfill our agreement with you when providing betting services
• Legal Obligation: To comply with AML, KYC, and regulatory requirements
• Legitimate Interest: To prevent fraud, maintain security, and improve services
• Consent: For marketing communications and optional data processing activities

You may withdraw consent for optional processing at any time without affecting your ability to use essential services.

Data Sharing and Third Parties

We share your information with:

Service Providers: Payment processors, identity verification services, and technology partners who assist in platform operations. These providers access only data necessary for their specific functions and are contractually bound to protect your information.

Regulatory Authorities: Financial intelligence units, gambling regulators, and law enforcement agencies when legally required or requested.

Business Partners: Marketing affiliates and partners (only with your explicit consent) for promotional purposes.

Legal Successors: In the event of merger, acquisition, or sale of business assets, your data may be transferred to the acquiring entity.

We do not sell your personal information to third parties for their independent marketing purposes.

Data Security Measures

To protect your information, we implement:

• Encryption of data in transit and at rest using industry-standard protocols
• Secure server infrastructure with regular security audits
• Access controls limiting employee access to personal data
• Regular security training for staff handling sensitive information
• Incident response procedures for potential data breaches
• Continuous monitoring for unauthorized access attempts

Despite these measures, no system is completely secure. You must also protect your account by using strong passwords and not sharing login credentials.

Your Privacy Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you, including details about how it is processed.

Correction: Update or correct inaccurate or incomplete personal information.

Deletion: Request deletion of your data when no longer necessary for the purposes collected, subject to legal retention requirements.

Restriction: Limit how we process your information in certain circumstances.

Portability: Receive your data in a structured, machine-readable format or request transfer to another service provider where technically feasible.

Objection: Object to processing based on legitimate interests or for marketing purposes.

To exercise these rights, contact our data protection officer through the support channels provided on the platform. We will respond to requests within legally required timeframes.

Data Retention Policies

We retain your personal information for as long as:

• Your account remains active
• Required to provide services you have requested
• Necessary to comply with legal obligations (typically 5-7 years for financial records)
• Needed to resolve disputes or enforce agreements

After the retention period expires, data is securely deleted or anonymized.

Cookie Policy and Tracking

The platform uses cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage and performance
• Deliver targeted advertising (with consent)

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

International Data Transfers

Your information may be transferred to and processed in countries outside India. When this occurs:

• We ensure adequate protection through standard contractual clauses or other legal mechanisms
• Transfers comply with applicable data protection laws
• Recipients are contractually obligated to maintain security standards

Marketing Communications

You may receive promotional offers and updates if you:

• Consented during registration
• Have an active account and did not opt out

You can unsubscribe from marketing communications at any time through:

• Unsubscribe links in email messages
• Account settings on the platform
• Contacting customer support

Transactional messages related to your account and bets cannot be opted out as they are essential to service provision.

Children’s Privacy

We do not knowingly collect information from persons under 18 years of age. If we discover that a minor has provided personal information, we immediately:

• Delete the account and associated data
• Return any deposited funds
• Implement additional safeguards to prevent recurrence

Parents or guardians who believe a minor has accessed the platform should contact us immediately.

Changes to Privacy Practices

We may update privacy practices to reflect:

• Changes in legal requirements
• New service features or technologies
• Evolving security standards

Material changes will be communicated through email and platform notifications. Continued use after notification constitutes acceptance of updated practices.

Comprehensive Security Framework

We maintain a multi-layered security approach to protect the platform, user accounts, and financial transactions. Our commitment to security encompasses technical safeguards, organizational policies, and continuous monitoring to prevent unauthorized access and fraudulent activity.

Data Encryption Standards

All sensitive information is protected through:

SSL/TLS Encryption: Secure socket layer technology encrypts data transmitted between your device and our servers, preventing interception during transmission.

Database Encryption: Personal and financial information stored on our servers is encrypted at rest using advanced cryptographic algorithms.

Password Protection: User passwords are hashed using one-way encryption, meaning even our staff cannot access your actual password.

Payment Security: Financial transactions are processed through PCI DSS-compliant systems that meet international payment card industry standards.

Two-Factor Authentication

Enhance account security by enabling two-factor authentication (2FA):

• Link your account to an authenticator app or receive codes via SMS
• Enter the generated code along with your password during login
• Protect against unauthorized access even if your password is compromised
• Required for high-risk transactions such as large withdrawals or account changes

We strongly recommend activating 2FA to add an extra layer of protection to your account.

Account Access Controls

Your account security depends on:

Strong Password Requirements: Create passwords that include:

• Minimum of 8 characters
• Combination of uppercase and lowercase letters
• Numbers and special symbols
• No easily guessable information (birthdays, names)

Login Monitoring: We track login attempts and flag suspicious activity such as:

• Access from unusual locations or devices
• Multiple failed login attempts
• Concurrent sessions from different IP addresses

You receive email notifications for successful logins from new devices or locations.

Session Management: Automatic logout after periods of inactivity prevents unauthorized access if you leave your device unattended.

Fraud Detection Systems

Automated systems continuously monitor for:

Account Takeover Attempts: Unusual login patterns, password reset requests from suspicious sources, or access from flagged IP addresses.

Betting Fraud: Coordinated betting patterns, exploitation of errors, arbitrage betting across multiple accounts, or syndicate activities.

Payment Fraud: Use of stolen payment methods, chargeback fraud, or mismatched account and payment information.

Identity Fraud: Submission of forged documents, use of stolen identities, or attempts to create multiple accounts.

Detected fraud triggers immediate investigation and potential account suspension pending resolution.

Secure Payment Processing

Financial transactions are protected through:

• Integration with trusted and licensed payment providers
• Tokenization of payment information to eliminate storage of full card details
• Real-time fraud screening for every transaction
• Manual review of high-value or unusual transactions
• Secure protocols for cryptocurrency transactions

We never store complete credit card numbers or CVV codes on our servers.

User Responsibilities

Account security requires your participation:

Protect Login Credentials:

• Never share your username or password
• Do not use the same password across multiple websites
• Change your password regularly
• Log out after each session, especially on shared devices

Secure Your Devices:

• Use updated antivirus and anti-malware software
• Avoid accessing your account on public Wi-Fi networks
• Keep your operating system and browser updated
• Be cautious of phishing emails or suspicious links

Monitor Account Activity:

• Regularly review your betting history and transactions
• Report unauthorized activity immediately
• Verify that your contact information is current
• Enable account notifications for important actions

Phishing and Fraud Prevention

Be alert to common scams targeting betting platform users:

Phishing Emails: We will never ask you to:

• Provide your password via email
• Click suspicious links to verify your account
• Download attachments from unsolicited messages
• Share personal or financial information through insecure channels

Verify sender email addresses and contact customer support if you receive suspicious communications.

Fake Websites: Only access the platform through:

• Our official domain and verified mobile applications
• Bookmarked links to prevent typos leading to fraudulent sites
• Verified app stores (Google Play, Apple App Store)

Check for security indicators such as HTTPS in the browser address bar.

Social Engineering: Be wary of individuals claiming to represent the platform who:

• Request your login credentials or verification codes
• Offer “guaranteed” winning strategies or insider information
• Request payment for account recovery or bonus claims

Our staff will never ask for sensitive information through unofficial channels.

Incident Response Procedures

If you suspect unauthorized account access:

1. Change your password immediately using the password reset function
2. Enable two-factor authentication if not already activated
3. Contact customer support to report the incident
4. Review recent account activity and transactions
5. Report any fraudulent transactions or bets

We will investigate promptly and take appropriate action, including account suspension if necessary to prevent further unauthorized activity.

System Reliability and Availability

We maintain platform stability through:

Infrastructure Redundancy: Multiple servers across different locations ensure continued operation if one system fails.

Regular Backups: Automatic data backups prevent information loss due to technical failures.

Load Balancing: Traffic distribution across servers maintains performance during high-demand periods.

Disaster Recovery Plans: Documented procedures for rapid restoration following major incidents.

Maintenance Schedules: Planned maintenance during low-traffic periods to minimize disruption. Advance notice is provided for scheduled downtime.

Vulnerability Management

Our security team:

• Conducts regular security audits and penetration testing
• Monitors for newly discovered vulnerabilities in software and systems
• Applies security patches and updates promptly
• Maintains relationships with security researchers who responsibly disclose issues

If you discover a security vulnerability, please report it confidentially to our security team rather than disclosing it publicly.

Compliance and Certification

The platform maintains compliance with:

• International security standards for online transactions
• Data protection regulations applicable to our operating jurisdictions
• Industry best practices for iGaming platform security
• Regular audits by independent security assessors

Certification and audit reports are available upon request from regulatory authorities.

Employee Access Controls

Internal security measures include:

• Role-based access limiting employee permissions to necessary functions only
• Background checks for staff handling sensitive information
• Confidentiality agreements and security training
• Activity logging and audit trails for all system access
• Immediate access revocation upon termination of employment

No single employee has unrestricted access to all systems or customer data.